Making sure individuals put on a dressing gown or wear clothes before coming out of the bathroom also maintains their privacy and dignity. When individuals feel confident and dignified, they feel respected. Talk about other things to distract from the personal care and always work in a polite and respectful way. Starting with a warm safe place and talking to the individual about what they want or need to be assisted with personal hygiene, taking care to stay within the boundaries set up in their individual care plans. Talking about what is going to happen and making sure they understand and are comfortable with what has been said and what will be happening. Making sure they have everything they need before you start so not to interrupt the process causing distress.
When supporting a service user with wet shaving make sure razor is new and that there is shaving cream and that this is the service user’s choice of toiletries. The cream will be applied for a few seconds before you begin to shave. Always will be careful that you don’t cut the service user, however if there is a shaving nick, always advise the senior support worker/manager and a body map will be drawn.